Click here to see about our Express check-in queue for our busy periods!
The Pets Hotel Country Club is a resort-style holiday facility for your V.I.P. (Very Important Pets). Your V.I.P. will experience an unrivalled boarding experience
The purpose built facility provides a clean, safe, comfortable and fun-filled environment. The following features show why The Pets Hotel Country Club is the best choice for your pet:
Luxury SuitesWelcome to the world of the pampered pooch! Our luxury suites have been designed to ensure your dog receives VIP (Very Important Pet) treatment, along with all the |
PetExecutive Suite
|
Patio Suite
|
Conservatory SuiteOur Conservatory Suites are a wonderful option for those who like a few creature comforts within a budget: |
Classic Suite
Classic Suites – Rate $27.50 per first dog per day |
Try us for free!
Trial Visits: The Pets Hotel Country Club understands that leaving your pets for the first time can cause some anxiety to the pet owner. Our aim is to provide your pet with a great holiday while you are away and ensure that you can also relax by providing you with the peace of mind that your dog is in great hands. To achieve this, we are happy to schedule a complimentary overnight trial visit on any Sunday, Monday, Tuesday, Wednesday or Thursday outside of school holidays. While your dog is with us we will monitor and asses then then, based on what we observe we can help make recommendations regards services and accommodation that we feel will best suit your dog. *To be eligible for a free night your pet must check-out before 10am the next day and a future stay must be booked. Trials only run between Sundays to Thursday. We ask that you check-in your pet as early as possible for us to ensure they enjoy our full program of activities. |
The Pets Hotel Country Club is situated at Elcho Park and boasts a history that dates back 150 years! The bluestone cottage was originally built in 1867 as the gatehouse to the Elcho Homestead located on the hill on Bacchus Marsh Road and was part of a 4,000 acre estate.
Thank you so much to the staff at Elcho Park Pet Hotel! This was the first time leaving our Mac for more than a night and I was so worried as to how he'd go! Staff were very understanding with this worried mum ringing to check on her puppy! He's come home so relaxed and happy and just want some cuddle time! Highly recommend to anyone needing to leave their pets! Thank you all from the De Marchi's and Mac!
(5 stars) We have 2 high maintenance rescue dogs that have been institutionalised to stay in our local kennels. Unfortunately they were closed over a period recently and we needed to look elsewhere. Elcho Park was recommended to us by our local kennels and we travelled down from Ballan to do a trial. Jocelyn was exceptional and talked us through a long list of obviously well established and used procedures they have in place for difficult to handle dogs. We then subsequently met Ellen and Marnie at check in and check out who were equally knowledgeable, relaxed with handling the boys and encouraging of us keeping in touch to see how the boys progressed. We rang every day!!! Our littlest initially refused to eat which meant he wasn't getting some medication. The girls were extremely creative about getting him comfortable with lots of different snacks, food choices, hiding v crushing up etc. They also went to great lengths to spend time at the pens so he would be more trusting and relaxed. Perseverance paid off and for that we are so grateful. They also came home relaxed, happy and very vocal ... sadly no bark issues here!!! I will agree with others that the pens were a little on the smelly side and the facility does look quite tired and in need of a little love. That said the pens we had the boys in were spotlessly clean and there was lots of clean fresh water when we arrived unannounced to pick them up just after 8:30am Tuesday. All I can say is the team there really is amazing, the efforts they went to working with us was beyond impressive and their commitment to the animals in their care unquestionable. 5 stars from us ☺
(5 stars) Rocky love there service he never says a bad word about them.
| Email: | pets@thepetshotelcountryclub .com.au |
| Phone: | (03) 5282 1286 |
| Hours: |
Monday to Friday 8.30am to 5.45pm |
| Address: |
170 Elcho Road |
The Classic Suites are our entry-level accommodation. In keeping with our vision of providing a full luxury Country Club our Classic Suites provide your dog with: