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Special Needs Menu

The Pets Hotel Country Club understands that some pets have special needs. We encourages all clients to discuss any individual needs that your pet may require so that we can best care for them during their stay.

Our staff will endeavour to meet any reasonable request that will make your pets stay with us as happy and comfortable as possible.

The following is a sample of the types of special needs your pet may require:


 Medications and supplements

$1.50 per administration


Special or extra meals (prepacked)         

$1.50 per meal                    


 Coat Brushing

$10 per session


 Aged Care

$5 per day

Aged Care - Overview

spcial need menu

At The Pets Hotel Country Club we realise that our beloved friends enter their elderly years at the age of 12, and with this may come similar conditions to that of an 80-year-old human.
Though they may appear to be in good health externally, sometimes their body can be showing more than their age internally.

Our Aged Care clients have intensive monitoring and recording as well as three Mini Yaps per day; this helps us to recognise any subtle signs that an unwell senior may show and enable us to quickly take action to treat any ill health with the assistance of our Veterinarian.

Also included in the price is the administration of any medication that your pet requires.
If your pet requires numerous medications or has medical issues that require a little more attention while they are here, it may be beneficial to elect to join our Aged Care Program for greater piece of mind.

The Pets Hotel Country Club advises against boarding guests that have a terminal illness and are in the late stages of that illness.

About Us

The Pets Hotel Country Club is situated at Elcho Park and boasts a history that dates back 150 years! The bluestone cottage was originally built in 1867 as the gatehouse to the Elcho Homestead located on the hill on Bacchus Marsh Road and was part of a 4,000 acre estate.

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  • Thank you so much to the staff at Elcho Park Pet Hotel! This was the first time leaving our Mac for more than a night and I was so worried as to how he'd go! Staff were very understanding with this worried mum ringing to check on her puppy! He's come home so relaxed and happy and just want some cuddle time! Highly recommend to anyone needing to leave their pets! Thank you all from the De Marchi's and Mac!

    Jessie Henley April 7th 2015 (Facebook)
  • (5 stars) We have 2 high maintenance rescue dogs that have been institutionalised to stay in our local kennels. Unfortunately they were closed over a period recently and we needed to look elsewhere. Elcho Park was recommended to us by our local kennels and we travelled down from Ballan to do a trial. Jocelyn was exceptional and talked us through a long list of obviously well established and used procedures they have in place for difficult to handle dogs. We then subsequently met Ellen and Marnie at check in and check out who were equally knowledgeable, relaxed with handling the boys and encouraging of us keeping in touch to see how the boys progressed. We rang every day!!! Our littlest initially refused to eat which meant he wasn't getting some medication. The girls were extremely creative about getting him comfortable with lots of different snacks, food choices, hiding v crushing up etc. They also went to great lengths to spend time at the pens so he would be more trusting and relaxed. Perseverance paid off and for that we are so grateful. They also came home relaxed, happy and very vocal ... sadly no bark issues here!!! I will agree with others that the pens were a little on the smelly side and the facility does look quite tired and in need of a little love. That said the pens we had the boys in were spotlessly clean and there was lots of clean fresh water when we arrived unannounced to pick them up just after 8:30am Tuesday. All I can say is the team there really is amazing, the efforts they went to working with us was beyond impressive and their commitment to the animals in their care unquestionable. 5 stars from us ☺

    Michelle Hocking (Google Reviews)
  • (5 stars) Rocky love there service he never says a bad word about them.

    Lara Wreckers (Google Reviews)
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Contact Information

Phone: (03) 5282 1286

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170 Elcho Road
Lara Vic. 3212