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March 2016 VIP Newsletter

News from Elcho Park Pet Hotel!
 

The Easter Bunny is on his way!

Easter at Elcho Park Pet Hotel is one of our busiest times of the year. As it has come around early this year, it feels like many of our regulars have just finished their Christ mas holidays, only to be right back here again for Easter. What a treat!
Please note that we are almost full for the Easter long weekend and with all Easter deposits due today, March 10th, it is important that we hear from you otherwise we cannot we cannot guarantee your booking.
 

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February 2016 VIP Newsletter

News from Elcho Park Pet Hotel!

It’s February and by now everyone is back at school! This month’s issue includes some handy tips to get both kids and pets back into the swing of things now that the holidays are over. It can be a huge adjustment, especially for a puppy or kitten who have come into a home buzzing with activity, to days spent occupying themselves at home without any human interaction.
 

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January 2016 VIP Newsletter

News from Elcho Park Pet Hotel! 

It’s January and summer is in full swing! Most of our Christmas guests have finished their holidays and returned home with their special Elcho Park Pet Hotel Christmas Gifts. There have been a few changes over the holiday period and we would like to take the opportunity to welcome our newest addition to the management team, Lauren Hill. Lauren, the daughter of owners Alan and Yvonne Hill has recently bought into the family business and will be looking after the administration and management of Elcho Park Pet Hotel.
 

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December 2015

What’s Happening at Elcho Park Pet Hotel? 

Well it’s the beginning of December already and our attention is drawn to the busiest time of the year. Christmas at Elcho Park is a very exciting time. We have so many pets come through our doors, many new faces and also the return of many old friends. Already, we have had a number of pets who will be staying with us right throughout the holiday season, checked in – a sure sign that Santa is just around the corner!

To ensure a smooth Check In and stay at Elcho Park during the holiday season, here are some reminders for the pets staying with us over the Christmas and New Years break:
 

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About Us

The Pets Hotel Country Club is situated at Elcho Park and boasts a history that dates back 150 years! The bluestone cottage was originally built in 1867 as the gatehouse to the Elcho Homestead located on the hill on Bacchus Marsh Road and was part of a 4,000 acre estate.

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Testimonials

  • Thank you so much to the staff at Elcho Park Pet Hotel! This was the first time leaving our Mac for more than a night and I was so worried as to how he'd go! Staff were very understanding with this worried mum ringing to check on her puppy! He's come home so relaxed and happy and just want some cuddle time! Highly recommend to anyone needing to leave their pets! Thank you all from the De Marchi's and Mac!

    Jessie Henley April 7th 2015 (Facebook)
  • (5 stars) We have 2 high maintenance rescue dogs that have been institutionalised to stay in our local kennels. Unfortunately they were closed over a period recently and we needed to look elsewhere. Elcho Park was recommended to us by our local kennels and we travelled down from Ballan to do a trial. Jocelyn was exceptional and talked us through a long list of obviously well established and used procedures they have in place for difficult to handle dogs. We then subsequently met Ellen and Marnie at check in and check out who were equally knowledgeable, relaxed with handling the boys and encouraging of us keeping in touch to see how the boys progressed. We rang every day!!! Our littlest initially refused to eat which meant he wasn't getting some medication. The girls were extremely creative about getting him comfortable with lots of different snacks, food choices, hiding v crushing up etc. They also went to great lengths to spend time at the pens so he would be more trusting and relaxed. Perseverance paid off and for that we are so grateful. They also came home relaxed, happy and very vocal ... sadly no bark issues here!!! I will agree with others that the pens were a little on the smelly side and the facility does look quite tired and in need of a little love. That said the pens we had the boys in were spotlessly clean and there was lots of clean fresh water when we arrived unannounced to pick them up just after 8:30am Tuesday. All I can say is the team there really is amazing, the efforts they went to working with us was beyond impressive and their commitment to the animals in their care unquestionable. 5 stars from us ☺

    Michelle Hocking (Google Reviews)
  • (5 stars) Rocky love there service he never says a bad word about them.

    Lara Wreckers (Google Reviews)
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Contact Information

pets@thepetshotelcountryclub .com.au
Phone: (03) 5282 1286
Hours:

Monday to Friday 8.30am to 5.45pm
Saturday 8:30am to 12:45pm
Sunday 11:00am to 5:00pm
Public Holidays CLOSED

Address:

170 Elcho Road
Lara Vic. 3212