Call Us (03) 5282 1286

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SPRING 2018

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Share with other customers pictures of your pets in their daily lives at home! 

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The Pets Hotel Country Club Spring Update!

Wow! What a year!

The Pets Hotel Country Club has undergone its biggest facelift in 25 years.Pets Hotel Country Club Black and Gold low res

Many of you will know that we have been very busy with the renovations of our new reception and operations building for the last 12+ months.

We are so close to completion and it feels amazing!

There are many changes behind the scenes too and we hope that they will all make your pets' stay with us unbeatable!

For those who have been in recently, you would have noticed our lovely new reception is almost complete; amongst other things, we have a spectacular new floor, beautiful new reception desk and a HUGE window so you can see right into the dog’s play area and accommodation.

We also have a brand new doggy day-spa on its way and huge operations areas so we can make sure everything is going smoothly for your pets’ stay with us.

There are so many new features and more improvements on the way as well. Make sure you are following our Facebook and Instagram pages to keep up with everything. 

With Christmas only weeks away, we are now pretty much booked out. We do have a waiting list so if there are any cancellations we will be calling the list to fill any available spots.

Our Port Melbourne facility, The Pets Hotel does have some Suites available for smaller, social dogs so please give them a call on (03)9646-3696

If you have a booking at either hotel and your plans have changed, please let us know ASAP as someone will be very thankful for your pet’s suite.

We are very excited to announce that we are extending our opening hours! As of next week, we will be open all day on Wednesday too! We found that there has been a growing demand for doggy daycare and we want to make it even easier for our clients. We will now be open from 8:30am – 5:45pm every day, between Monday and Friday!

On that note, we will be having an end-of-year party for all our daycare dogs. Check out the details below including the date’s daycare starts back for 2019 and our special Christmas trading hours.

We hope to see you all again soon!

Lauren
CEO
The Pets Hotel Country Club

 

Extended Trading Hours!

We are one of the most accessible facilities in the whole Geelong area!

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We are open the MOST days for the LONGEST hours..and we just keep getting better!

We will now be open ALL DAY on Wednesday too!

We also have no check-in or check-out times!

We have qualified Pet Attendants on site all day, every day so that we can provide the highest level of care and most activities on offer for your pets!

As a side-note we are open Melbourne Cup Day as well!

 

Our new trading hours:

Monday: 8:30am - 5:45pm

Tuesday: 8:30am - 5:45pm

Wednesday: 8:30am - 5:45pm

Thursday: 8:30am - 5:45pm

Friday: 8:30am - 5:45pm

Saturday: 8:30am - 12:45pm

Sunday: 11:00am - 5:00pm

 

Christmas Deposits and Links!

Did you know that there is just over 7 weeks until Christmas!

ALL CHRISTMAS DEPOSITS ARE NOW DUE!

Please contact us if you still need to pay your Christmas deposit!

For those of you who are lucky enough to be staying with us during this busy time we have a few links that might be of help to make check-in and check-out as smooth as possible ...

FOR EXPRESS CHECK-IN:IMG 9098


IF SOMEONE OTHER THAN THE OWNER IS PICKING-UP:

 

FOR FIRST TIME CLIENTS: 


FOR MORE INFORMATION:

 
Please have all medications and special diet food (if required) labelled and accompanied by our Medication/Special Diet forms.

  •  Medications must be labelled by a vet, for legal requirements we must administer the amount specified on the package label.
  • Special diet food that has not been portioned into meals will incur a $2.50 surcharge per meal.

 We cannot accept ANY bedding or toys. We supply everything your pets need.



Christmas Holiday Hours!

Please note, we do have some slightly varied trading hours over the Christmas and New Year period.

Days which are different to our normal hours are as follows:Xmas

  • Monday 24th December: 8:30am - 3:30pm
  • Tuesday 25th December: CLOSED
  • Wednesday 26th December: CLOSED
  • Monday 31st December: 8:30am – 3:30pm
  • Tuesday 1st January: CLOSED

Following days trade as normal.

 

 

 

 

Daycare Christmas Break-Up Party! The Pets Hotel Country Club Daycare Christmas PartyTuesday 17th December

Due to us looking after so many pets over the Christmas and New Year holidays, Daycare will be taking a break. 

Daycare will be unavailable from Saturday 22nd December to Sunday 6th of January 2019.

We will however have an end of year break up party on Wednesday the 19th December to celebrate a great year!

Daycare will be discounted to $20 for the day and we will have some special gifts to take home with all the dogs.

Please call reception (5282-1286) to book your dog's place now as bookings will be limited.

 

 

Pinups and Paws Calendar!


pinups and paws 2019

The Pets Hotel Country Club are proud to be supporting the Pinups and Paws 2019 Calendar!

All the proceeds raised from the sale of the calendar will be donated to The Geelong Animal Rescue.

These guys and gals work tirelessly to help needy animals and they are all volunteers!

You can purchase a calendar from our reception from today for just $20!

 

V.I.P. (Very Important Pet) Spring Offer!

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OFFER ONE

BOOK YOUR POOCH INTO GEELONG'S

PREMIER LUXURY DOGGY DAY CARE!

INCLUDES one day of our unique doggy day care program, play, exercise, rest and a complimentary bath!


OFFER TWO

LONG WEEKEND HOTEL DEALS FOR VERY IMPORTANT PETS 

Offer valid 7 days and includes a complimentary treat!


Call Us (03) 5282 1286

OR

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Contact reception for full terms and conditions.


About Us

The Pets Hotel Country Club is situated at Elcho Park and boasts a history that dates back 150 years! The bluestone cottage was originally built in 1867 as the gatehouse to the Elcho Homestead located on the hill on Bacchus Marsh Road and was part of a 4,000 acre estate.

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Testimonials

  • Thank you so much to the staff at Elcho Park Pet Hotel! This was the first time leaving our Mac for more than a night and I was so worried as to how he'd go! Staff were very understanding with this worried mum ringing to check on her puppy! He's come home so relaxed and happy and just want some cuddle time! Highly recommend to anyone needing to leave their pets! Thank you all from the De Marchi's and Mac!

    Jessie Henley April 7th 2015 (Facebook)
  • (5 stars) We have 2 high maintenance rescue dogs that have been institutionalised to stay in our local kennels. Unfortunately they were closed over a period recently and we needed to look elsewhere. Elcho Park was recommended to us by our local kennels and we travelled down from Ballan to do a trial. Jocelyn was exceptional and talked us through a long list of obviously well established and used procedures they have in place for difficult to handle dogs. We then subsequently met Ellen and Marnie at check in and check out who were equally knowledgeable, relaxed with handling the boys and encouraging of us keeping in touch to see how the boys progressed. We rang every day!!! Our littlest initially refused to eat which meant he wasn't getting some medication. The girls were extremely creative about getting him comfortable with lots of different snacks, food choices, hiding v crushing up etc. They also went to great lengths to spend time at the pens so he would be more trusting and relaxed. Perseverance paid off and for that we are so grateful. They also came home relaxed, happy and very vocal ... sadly no bark issues here!!! I will agree with others that the pens were a little on the smelly side and the facility does look quite tired and in need of a little love. That said the pens we had the boys in were spotlessly clean and there was lots of clean fresh water when we arrived unannounced to pick them up just after 8:30am Tuesday. All I can say is the team there really is amazing, the efforts they went to working with us was beyond impressive and their commitment to the animals in their care unquestionable. 5 stars from us ☺

    Michelle Hocking (Google Reviews)
  • (5 stars) Rocky love there service he never says a bad word about them.

    Lara Wreckers (Google Reviews)
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Contact Information

pets@thepetshotelcountryclub.com.au
Phone: (03) 5282 1286
Hours:

Monday, Tuesday, Thursday & Friday 8.30am to 5.45pm
Wednesday 8:30am to 10:30am
Saturday 8:30am to 12:45pm
Sunday 11:00am to 5:00pm
Public Holidays CLOSED

Address:

170 Elcho Road
Lara Vic. 3212