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In This Issue:
This year has flown by at what seems an unprecedented rate!
We have been so busy with many changes and plans for the upcoming summer season that we have not found the time to send out our regular monthly newsletter!
We have lots of announcements to share with our wonderful V.I.Ps, first of all we would like to congratulate our Supervisor, Ellen on the arrival of her first child, Johanna! We are delighted for both Ellen and her husband Richard to hear of Johanna’s safe arrival!
Secondly, it is with some sadness that we have recently farewelled our Supervisor, Joslin. Joslin has been with us for many years and I’m sure many of you will know her well. We wish her all the best with her new endeavours and I’m sure we will keep in touch with what she is up to.
Congratulations are in order to a number of our staff members who have completed another qualification this year! We have had nearly all staff completing qualifications in Animal Studies, Companion Animal Services and Veterinary Nursing throughout the year at the Gordon and Federation Training. With so many highly qualified Pet Attendants, your pets couldn't be in better care at The Pets Hotel Country Club!
We are STILL holding our breath for our renovations to begin but have decided to push these back to the start of the new year as December is just far too busy! Look out for a sneak peak of our plans in our January newsletter!
We look forward to welcoming everyone over the next few days and for all our V.I.P.s who are spending Christmas and the New Year at home, we cannot wait to see you all again in 2017!
Merry Christmas & Happy New Year!
- The Team at The Pets Hotel Country Club!
We are now only days away from Christmas! For those of you who are lucky enough to be staying with us during this bust time here are a few links that might be of help to make check-in and check-out as smooth as possible;
FOR EXPRESS CHECK-IN:
IF SOMEONE OTHER THAN THE OWNER IS PICKING-UP:
FOR FIRST TIME CLIENTS:
FOR MORE INFORMATION:
Please have all medications and special diet food (if required) labelled and ready.
Your pets MUST have a current (within the last 12-months) vaccination record that we MUST sight prior to checking-in! Please ensure you do have these with you as refusal often offends.
We cannot accept ANY bedding or toys. We supply everything your pets need.
This will be our first Christmas with our new operations system so your patience is appreciated during this time.
We have a new maintenance team who been working tirelessly over the last few weeks to repair our dog agility equipment.
It will be all back out in our Yappy Yard shortly and we are taking expressions of interest in regular agility classes in the New Year!
More than just an ‘obedience class’ this group will help you teach your dog more fun and interactive skills and activities that you can enjoy together.
Please contact the office 5282-1286 or send an email to email@example.com to register your interest.
Class times and frequency will depend on feedback received and will only commence if enough interest is shown.
The Pets Hotel Country Club has many policies and procedures for the hot weather that we often experience in a Victorian summer. We also have a range of accommodation types with air-conditioning and cooling measures to look after each breed and pet’s requirements.
Here are some tips from the RSPCA Victoria for what you can do at home:
For tips on how to look after other animals in the heat, click here.
“Love came down at Christmas, love all lovely, love divine, love was born at Christmas, stars and angels gave the sign”. (Christina Rossetti)